Here’s an email we received recently from a user of Time Clock MTS.
We have been using your time clock software for a few years now and are really happy with how it has been working. About six months ago we upgraded one of our PCs to a newer Windows 7 computer. We purchased a new License for Time Clock MTS for the new machine and it has been working very well up to today. The computer developed a PSU issue and will not boot. We are trying to get the power supply replaced but it may have more issues.
My questions are:
Is there any way to retrieve the clock in and out times without accessing the HDD on the broken computer?
By default our employee timeclock system installs a database on the local disk when you first install the software. If that disk happens to fail and you haven’t moved the database then the database (and all the time clock data therein) will be lost. So, no, there’s no way this user can retrieve their clock in and out times if they have no access to the HDD of their PC.
To prevent this sort of disaster you should keep your Time Clock MTS database on your network server where it is backed up with all your other files (you do have backups don’t you?). Actually moving the database to your network server can be done within Time Clock MTS itself. That process is pretty simple and covered completely in the How to Move the Time Clock MTS Database how-to article.
The moral of the story is, if you have shared network drive that is backed up then you should be using it to store your Time Clock MTS database. This will prevent you from losing your data in the event of hardware failure.
