Online Time Clock Support Resources
Current Time Clock MTS Version: 6.1.7
Current Time Clock MTS Client Version: 6.1.7
We have comprehensive online support resources for users of our time clock software. If one of our hundreds of articles, web pages, or blog entries doesn’t answer your support question then just let us know and we’ll write one for it. Here’s a list of the most commonly asked support questions that we get and their solutions:
Installing Time Clock MTS
I've Lost or Forgotten My Administrator Password
Take a look at our guide covering what to do when you’ve lost your Time Clock MTS Administrator Password.
I've Lost My Registration Keys
If you’ve lost your Time Clock MTS registration key or haven’t received it yet after you’ve purchased Time Clock MTS then take a look at the lost registration keys page where you can retrieve a lost registration key.
I'm Having Troubles Registering Time Clock MTS
If you’ve got your Time Clock MTS registration key and you cannot work out how to use it to register Time Clock MTS then you should take a look at our how to register Time Clock MTS video demonstration.
I Want to Move Time Clock MTS to a New Computer
Moving Time Clock MTS from one computer to another computer (and taking all your time clock data with you) is covered by this blog article, How to Move Time Clock MTS to a New Computer.
My Time Clock MTS Computer Has Died
If your computer has died and you need to get Time Clock MTS up and running on a new PC as soon as possible then you should read our article on what to do when your Time Clock computer has died.
My Time Clock MTS Registration Key Doesn't Work in the Latest Version of Time Clock MTS
If you’re a long time user of Time Clock MTS and your registration keys do not work in the latest version of Time Clock MTS then you need to see the my registration key does not work in the Latest Version of Time Clock MTS blog article.
Other Time Clock MTS Support Resources
If your question isn’t above then take a look at the other places you can get help below.
- Time Clock MTS Frequently Asked Questions.
- Try looking in our online help.
- Try looking in the Time Clock MTS How to Guides.
- Do you want to use a Digital Persona fingerprint scanner with your software and Time Clock MTS is telling you the drivers are not installed properly? Try downloading the drivers from our website. Just shutdown Time Clock MTS and run the downloaded file to install support for Digital Persona fingerprint scanners.
- I can’t get Email Alerts to work. Then take a look at this article about what Web Extensions are, why they are needed and what the system requirements are.
- If you want to use the software with SQL Server or MySQL instructions for SQL Server can be found here and MySQL can be found here. Information about our dedicated database exporting tool can be seen here.
- Take a look at our video demos and tutorials, they may have the answer you need. Take a look at the Video Demos and Tutorials page.
- Perhaps one of our Time Clock MTS support articles will answer your question.
- Try checking the Time Clock MTS Release Notes to see if your problem has been fixed up in a newer version.
- The readme.htm file that is included with Time Clock MTS when you downloaded it. This file can be found in the installation directory of the software.
- Email our support staff with your problem. Let us know what software package you are using, what version it is, and what the problem it. We’ll get back to you quickly with a solution!
Time Clock MTS
The Easy Time Recording System
Time Clock MTS
The easy to use time recording software with a fully functional 30 day trial.
View Download Instructions | View Installation Instructions
Buy Time Clock MTS
Purchase a registration key from our online shop. Only buy once, no monthly fees.
